Berkley do not offer refunds for Clients wishing to hold properties, application fees are non-refundable. All payments for rent are not refundable, in the event that rent is overpaid, any overpaid rent will be refunded subject to an administration fee.
In the event the Client seeks to cancel the Agreement for Services prior to commencement of the service Berkley will refund any payment made (Application fees paid for Clients wishing to hold properties are excluded and are non-refundable). If cancellation is made after Services have commenced the Client will not be entitled to a refund, a refund may be made however in certain circumstances at the sole discretion of Berkley Estates.
Please allow 14 days for your refund to be processed.
Requests for refunds must be made in writing to our Leicester Office or via email: firstname.lastname@example.org For further information please call 01116 2544 755